We Are: Strategic Technology Effectiveness, part of Accenture's Technology Strategy & Transformation Organization. We rebuild how large enterprises define, design and govern software, and we design and implement the agentic software and processes that run it. That work changes the operating model an engineering organization runs on, the ways of working underneath it, and the tooling that makes both of those real. We start with evidence. Cycle time, flow efficiency, WIP and throughput show where delivery stalls, and that diagnosis sets the target. What we design from it is AI-native by construction. We redesign intake and prioritization, so demand meets real capacity, and rebuild the path from request to release so planning, build, review, testing and deployment connect to each other instead of handing off through spreadsheets and status meetings. Most of our build work sits upstream, where the cost of rework gets set: requirements generation, user story synthesis, design review, architecture validation. That means creator and reviewer agent patterns, tool-use orchestration, and multi-agent workflows on enterprise frameworks, with a working understanding of what each pattern costs in tokens and where it breaks. We treat the lifecycle as a system and a product itself - built to operate at a speed required for the AI era. Then we make it stick. Engineering teams move to AI-augmented work and stay there, which is what separates a delivery organization where AI is how software gets made from the working pilot. Practitioner depth in delivery operating models and AI, paired with Accenture's global platform and technology expertise, puts us in front of delivery organizations at a scale few firms reach. The Work Design, optimize, and govern enterprise AI experiences using Atlassian Rovo and LLMs. This role combines prompt engineering, knowledge orchestration, AI agent development, and workflow automation to deliver secure, accurate, and scalable AI capabilities that improve productivity and decision-making. Role-Specific Responsibilities: • Design enterprise AI prompts and conversational experiences. • Develop and maintain Atlassian Rovo Agents. • Build AI-powered knowledge assistants and workflow automations. • Curate enterprise knowledge to improve AI-generated responses. • Establish prompt libraries, standards, and governance processes. • Evaluate and optimize AI performance using quantitative and qualitative metrics. • Collaborate with product owners, solution architects, AI engineers, and business stakeholders. • Promote AI adoption and prompt engineering best practices across the organization Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's what you need • Minimum of 5 years of experience in a technical role involving AI/ML systems, NLP, conversational AI, or knowledge management — with at least 2 years working directly with LLMs • Minimum of 2 years of hands-on prompt engineering experience, including designing, testing, and iterating prompts for enterprise use cases across one or more LLM platforms (e.g., OpenAI, Anthropic, or similar) • Minimum of 2 years' experience helping enterprise clients design, adopt, or govern AI-powered tools, knowledge systems, or automation workflows • Minimum of 2 years' experience of demonstrating building or configuring AI agents, virtual assistants, or chatbot experiences — including tool-use, knowledge grounding, and persona design • Minimum of 2 years of experience with knowledge management systems (e.g., Confluence, SharePoint, or similar) and ability to curate and structure enterprise content to improve AI output quality • Minimum of 2 years of experience and proven ability to evaluate AI system performance, identify failure modes, and drive iterative improvement through structured testing and stakeholder feedback • Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience Bonus points if you have • Hands-on experience with Atlassian Rovo — including agent configuration, knowledge connector setup, action/tool integration, and conversation design • Familiarity with Atlassian Intelligence features across the product suite (Jira, Confluence, JSM) and how they interact with Rovo agents and enterprise knowledge • Experience designing Rovo agent personas, scoping knowledge access, and establishing behavioral guardrails appropriate for enterprise deployment • Ability to integrate Rovo agents with enterprise workflows via Atlassian automation, APIs, or third-party connectors • Advanced proficiency in prompt engineering techniques including chain-of-thought reasoning, few-shot and zero-shot prompting, role prompting, structured output formatting, and retrieval-augmented generation (RAG) patterns • Ability to design prompts that are robust to input variation, resistant to prompt injection, and aligned to enterprise governance requirements • Experience with systematic prompt evaluation — including A/B testing, rubric-based scoring, and automated regression testing for prompt quality • Familiarity with token economics, context window management, and latency/cost tradeoffs in production LLM deployments • Working knowledge of model differences across leading LLM providers and ability to select or recommend appropriate models for specific enterprise use cases • Experience auditing, structuring, and curating enterprise knowledge bases (e.g., Confluence) to improve AI retrieval accuracy and reduce hallucination risk • Ability to establish and maintain prompt governance frameworks — including versioning, change control, approval workflows, and usage monitoring • Familiarity with AI safety, responsible AI principles, and enterprise compliance requirements as they apply to LLM-powered applications • Experience defining and tracking AI performance KPIs including response quality scores, deflection rates, task completion rates, and user satisfaction • Ability to facilitate AI discovery workshops with business stakeholders to surface use cases, prioritize opportunities, and define measurable success criteria • Experience developing prompt engineering playbooks, usage guidelines, and training materials to scale AI literacy across non-technical teams Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 11/30/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maine $80,400 to $196,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York $87,400 to $266,300 New Jersey $100,500 to $266,300 Virginia $87,400 to $245,000 Washington $100,500 to $245,000 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.