Customer success / support operations Evaluator

Posted 6 Jun 2026

$80–120/hr

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Work

Remote · Contract

Experience

5+ years

Eligibility

No stated location restriction

Field

Business operations

Skills

Customer SuccessCustomer Support OperationsAI Output EvaluationMicrosoft OfficeGoogle WorkspaceGoogle SlidesMicrosoft PowerPointEnglish

About this role

About the role

We are hiring expert Evaluators in Customer success / support operations to review and assess AI-generated work products (documents, spreadsheets, and slide decks) for accuracy, rigor, and domain quality. You will apply deep subject-matter expertise to grade outputs.

This is a remote, hourly engagement.

Requirements (must have)

  1. 5+ years of relevant professional experience in Customer success / support operations.
  2. Native or professional fluency in English.
  3. Highly proficient in Microsoft Office and Google Workspace, especially Slides (Google Slides / PowerPoint).

Preferred (nice to have)

  • Advanced degree (Master's or higher) from a reputable institution.

What you'll do

  • Evaluate AI-generated artifacts against domain-specific quality rubrics.
  • Identify factual, aesthetic, and presentation errors.
  • Provide clear, structured written feedback.

Disclosure: Skillora is independent of Mercor. The apply button carries our referral code, and if you are placed, Mercor pays Skillora a fee. It does not change what you are paid, our ranking does not know which listings pay us, and selection is decided by Mercor’s own vetting.

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